Support & FAQ

Get help with Dormeer and find answers about smart alarms, wake-up tracking, bedtime checklists, and AI coaching.

Frequently Asked Questions

What is Dormeer?

Dormeer is a sleep and wake-up routine app that brings your alarms, wake-up logs, and bedtime checklist into one place. It helps you build consistent routines and gives coaching suggestions based on how you wake up.

How do smart alarms and alarm groups work?

You can create multiple alarms, organize them into groups, and set labels, tones, and schedules. Alarm groups make it easy to switch routines for workdays, weekends, or travel without rebuilding your setup.

What is the wake-up log?

The wake-up log lets you record how you felt when you woke up and whether you hit your alarm on time. Dormeer uses this history to show trends and refine your routine over time.

What is the bedtime checklist?

The bedtime checklist is a simple list of steps you want to complete before sleep, like charging your phone or setting out clothes. It helps you wind down and wake up ready.

Does Dormeer use AI?

Yes. Dormeer can generate coaching suggestions and routine adjustments based on your wake-up logs and checklist habits. These suggestions are for informational purposes and are not medical advice.

Do I need to create an account?

An account is recommended so your alarms, wake-up logs, and checklist stay synced across devices. It also lets you restore your data if you reinstall the app.

Is my data private and secure?

We take privacy seriously. Your routine data is used to provide the service and improve coaching suggestions. We do not sell your personal data. For details, see ourPrivacy Policy.

Is Dormeer free to use?

Dormeer offers free features for alarms, wake-up logs, and basic checklists. Premium plans may include advanced coaching, deeper insights, and priority support.

Can I use Dormeer on mobile devices?

Yes. Dormeer is available as a mobile app for iOS and Android. Your routine stays synced when you use the same account.

Contact Support

Can't find what you're looking for? Our support team is ready to help you get the most out of your sleep routine. Fill out the form below, and we'll get back to you as soon as possible, usually within 24-48 hours.

Quick Help Options

Email Support

For non-urgent issues and general inquiries, email our support team directly.

support@Dormeer.com

User Guide

Learn how to set alarms, track wake-ups, and build a bedtime checklist that sticks.

View User Guide

Troubleshooting

Find fixes for alarm issues, notification settings, and routine sync problems.

View Troubleshooting

Legal Resources